WAYLY

Privacy Policy

Last updated: July 6, 2026

1. Data Controller

The controller of personal data collected through the WAYLY website is Milica Filipović Rakić PR turističke usluge Wayly Beograd, registered at Carigradska 24, floor 1, apt. 3, 11158 Belgrade (Stari grad), Serbia.

  • Registration number (MB): 68519489
  • Tax ID (PIB): 115640858
  • Activity: 7911 – Travel agency activities
  • Contact e-mail: wayly.sales@gmail.com

We take the protection of your personal data seriously. This Privacy Policy explains what data we collect, for what purposes, on what legal basis, and what rights you have, in accordance with the Personal Data Protection Act of the Republic of Serbia.

2. Information We Collect

When you submit an inquiry or register, we may collect:

  • your name;
  • e-mail address and phone number;
  • travel details (destination, dates, number of travellers, notes);
  • technical usage data (IP address, browser type, cookies).

3. Purpose and Legal Basis

  • processing and responding to your inquiries (pre-contractual steps);
  • arranging bookings with travel organisers (performance of a contract);
  • sending promotional messages — only with your consent;
  • improving our website and services, and meeting legal obligations.

4. Sharing of Data

To process your inquiry we may share your data with the travel organisers and partner agencies whose arrangements we intermediate, and with technical service providers (hosting, e-mail). We do not sell your data to third parties.

5. Data Retention

We keep your data only as long as necessary for the stated purposes or as required by law, after which it is deleted or anonymised.

6. Your Rights

You have the right to access, rectify, erase and restrict the processing of your data, the right to object, and to withdraw consent at any time. You also have the right to lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection.

7. Contact Us

For any questions about this Privacy Policy or to exercise your rights, contact us at:
E-mail: wayly.sales@gmail.com
Address: Carigradska 24, floor 1, apt. 3, 11158 Belgrade (Stari grad), Serbia